Registration keys purchased through third parties If you can't find the card, please email Please attach a copy of your receipt from the conference, if you have it. The card with the RootsMagic 8 key was usually taped to the back of it by the person who sold you the software. Look for the CD package of RootsMagic 7 from the conference. If you bought RootsMagic 7 from RootsMagic at an in-person conference in 2019 or early 2020:Īnyone who bought RootsMagic 7 in-person at a conference in 2019 or 2020 received a card with their RootsMagic 8 registration key. Registration keys received at conferences If you still are unable to find your RootsMagic 8 key, please email with your name, email address, and approximate order date.
Payments made through PayPal will have the registration keys sent to the email address associated with the PayPal account.
Enter the email address that you used to order (or register) the software and, within a few minutes, you should receive an email with your registration keys. Use our automated registration key recovery system at.
If you got the free RootsMagic 8 upgrade as part of our holiday special, search for an email with the subject: RootsMagic Holiday Offer Download Certificate.
Start by searching for an email with the subject line: RootsMagic 8 Registration Key.
When your order has been completed we will send you three important emails with your registration keys and download instructions.Īll qualifying purchases from automatically sent out an email containing the RootsMagic 8 registration key along with the RootsMagic 7 key. Please give us up to two business days to complete your order. When you are finished enter your name and your email address into the two bottom fields. What you would like to order (RootsMagic 8 Download Only) When using the secured website please click into the message box and include the following information: Or you can use our secure website to send us your billing and order information and we will process the order for you.If you do not have a PayPal account set up you can still check out using PayPal as a guest.If you have a PayPal account, you can choose to purchase using PayPal from our online store.If you are an international customer there are three ways that you can successfully purchase our products from us. When this happens RootsMagic will decline the order on our end. International customers will often receive an AVS error due to the added security. RootsMagic has increased the security on our card processor. In this case you will need to call the bank to let them know you are trying to place an order and request that they allow the order to go through. This will apply the discount for previous version users.Īn order is often declined by banks for security reasons. For owners of previous versions of RootsMagic or Family Origins select under "Choose a license" the Upgrade option. This box is not to enter your previous version RootsMagic registration keys. RootsMagic previously arranged with the institution a discount for student purchases. "Enter a Group Code (Optional)" is typically used to enter the student discount code received from a class instructor. 5 Registration keys purchased through third parties.4 Registration keys received at conferences.